| 2017-03-12 |
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Service rating : They didn`t pay attention to the address given and presumed the recipient was a patient. The person did not get the flowers on the day ordered. I chose this florist because it was in the hospital. Paying $12.95 for delivery and all they had to do was walk up the road... but didn`t manage to do this correctly. They called me and I corrected them, I had also asked them to call me back when it was delivered but they never did.
Product : Didn`t look like the picture.
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| 2016-11-04 |
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Always wonderful service, timely delivery, beautiful flowers, and love the special Ecoya candle special offers. The recipient loved the flowers & gift.
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| 2016-10-28 |
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Service rating : The recipient waspleased
Product : Didnt see the flowers but the recipient was happy
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| 2016-09-26 |
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Service rating : Very easy process and pretty flowers
Product : Gorgeous flowers.. will buy again
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| 2016-09-24 |
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Flowers were described as "absolutely beautiful" and the candle really appreciated too
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| 2016-09-22 |
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Excellent customer service. I put the wrong delivery date, so sent an email to ask to change date. Heard back within the hour and no problems.
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| 2016-09-22 |
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So fast and beautiful
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| 2016-09-22 |
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Service rating : I was impressed by the product and the special price it was offered for.
Product : My friend recipient of the fresh flowers arrangement was very impressed with her gift. The delivery was timely and she commented on the quality of the flowers.
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| 2016-09-21 |
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Mum was delighted with the arrangement , thank you
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| 2016-09-21 |
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A bit disappointed that delivery was not on day indicated , just lucky it wasn`t for a celebration on that day , but prompt call and upgrade of flowers and delivery the next day was good service
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| 2016-09-21 |
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Service rating : The flowers were lovely, they forgot the candle and it was delivered later. As I ordered 2 for 2 staff in the office and one got a candle and the other didn`t it wasn`t the best first impression.
Product : Flowers were lovely expected it to be bigger like the picture.
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| 2016-09-21 |
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Service rating : I don`t appreciate deals that only exist in a selection of capital city cores. I was "caught` in what I thought was a good deal in an order I recently placed for an "outlying" area only to be told it wasn`t the deal price but $20+ more. Nowhere in the order form, even after I placed the address, did it tell me that. There was only a small mention of it on the EDM you sent, that I obviously overlooked I consider this bordering on deceptive advertising practice and would prefer to give my $$ to a company who is more upfront in their pricing. Plus, the woman who called about it was very rude on the phone. Nope. Not getting my business. That`s for sure!
Product : Didn`t end up making the purchase - here`s why. I don`t appreciate deals that only exist in a selection of capital city cores. I was "caught` in what I thought was a good deal in an order I recently placed for an "outlying" area only to be told it wasn`t the deal price but $20+ more. Nowhere in the order form, even after I placed the address, did it tell me that. There was only a small mention of it on the EDM you sent, that I obviously overlooked I consider this bordering on deceptive advertising practice and would prefer to give my $$ to a company who is more upfront in their pricing. Plus, the woman who called about it was very rude on the phone. Nope. Not getting my business. That`s for sure!
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| 2016-09-21 |
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I received an email regarding a special offer, and checked delivery locations on your site. It said delivery is available in Blackheath, however after I ordered the flowers and paid, someone phoned to say the offer was unavailable in that area. I think if that`s the case, customers should not be able to proceed with the order at the time of processing, not after.
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| 2016-09-21 |
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Service rating : Beautiful flowers and presentation extra give and arrived early
Product : Beautiful flowers and presentation.
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| 2016-09-21 |
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Fantastic service, prompt and efficient delivery and gorgeous flowers that were highly appreciated by the recipient.
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