4 Equal payments.

ORDERING & DELIVERY FAQ'S

OUR STANDARD DELIVERY SERVICE

Monday to Friday Delivery: Flowers for Everyone's standard delivery fee is $14.95. Online orders placed BEFORE 1:00 pm AEST (Australian Eastern Standard Time) for business deliveries are guaranteed to arrive (anytime) by 5pm on the same day. Online orders placed BEFORE 1:00 pm AEST for residential deliveries are guaranteed to be delivered (anytime) by 7.00pm.

Saturday Deliveries: Our standard $16.95 flat delivery fee applies to Saturdays. Our fleet of drivers guarantee that orders placed online or by phone BEFORE 10.00 a.m. AEST on Saturday will be safely delivered by 5pm the same day.

Delivery on Sunday or Public Holidays: Sunday (except for Mother's Day) or Public Holiday deliveries are not available. Should you select Sunday or a Public Holiday for delivery, your order will automatically be delivered on the NEXT business day. If you require urgent delivery on a Sunday or Public Holiday, please contact us by telephone on 1800 66 66 46 FREE or 61 2 9888 3878 PRIOR to placing your order to check whether this is possible. Please Note: Additional delivery charges will apply.

 

REQUESTING SPECIFIC DELIVERY TIMES

Where necessary, a specific delivery time can be requested directly with our sales team on 1800 66 66 46 or sales@flowersforeveryone.com.au. Please note that although we will endeavour to do our best to fulfil your request, it unfortunately cannot be guaranteed.

For special funeral service delivery requests we also suggest that you contact our Call Centre staff directly on 1800 66 66 46 or email sales@flowersforeveryone.com.au

 

URGENT VIP DELIVERY SERVICE

When it's urgent, it's urgent. At Flowers For Everyone we get this. To arrange an express delivery simply get in touch with us directly, or select the VIP delivery option at checkout when placing your order online.

Selecting a VIP Delivery Online: Our VIP delivery options are available for selection when placing your order online. Simply choose the time you wish to have your flowers arrive by when selecting your delivery preference at checkout. We offer VIP deliveries for Business and Residential locations from Monday to Saturday. 

VIP Delivery Charges: 

Standard $14.95

Delivery by 11am $27.95

Delivery by 12pm $25.95

Delivery by 1pm $23.95

Delivery by 2pm $22.95

Delivery by 3pm $21.95

 

IMPORTANT: Additional charges for urgent deliveries will apply. Please allow 3-5 hours notice for a VIP delivery, so that we can ensure your order is delivered on time.

 

IF THE RECIPIENT IS NOT HOME

We do request that you check prior to ordering that someone will be at the address on the day of your requested delivery. If no one is at the given address to receive the delivery, our driver will leave the gift if it safe to do so.  If for some reason it is not safe leave we will leave a calling card and do our best to return to the address the same day, however, an additional delivery charge may apply.

 

INCORRECT DELIVERY ADDRESS

Flowers for Everyone is not responsible if an incorrect address is supplied. Please be sure that you enter all the correct details at time of ordering and please enter as much information as possible. There is space for you to provide any special delivery instructions when you place your order and we encourage you to use it. If we are sent to an incorrect address, an additional delivery charge may apply to redirect the delivery.

 

YOUR CONTACT INFORMATION

Please ensure that you provide a valid phone number and e-mail address when placing your order to allow us to contact you should there be any questions or concerns. Please read our privacy statement if you have any concerns regarding your privacy.

Do not hesitate to contact us should you have any concerns or questions regarding your order or are unsure how to purchase online. Our friendly customer service representatives will be more than happy to assist with your enquiry.

 

GIFTS WHICH INCLUDE ALCOHOL AND LIQUOR 

Flowers for Everyone sells food hampers and flower arrangements that both may be delivered with alcohol as gifts. This alcohol cannot be sold separately, but rather, may form part of a genuine gift only. The maximum volume of alcohol cannot exceed 2 Litres. In accordance with the Liquor Control Act 1998, we do not sell or supply alcohol to, or on behalf of a person under the age of 18 years. Gifts which include alcohol cannot be delivered to the orderer/purchaser, nor can it be delivered to, or accepted by a minor, nor can the gift be left at the premises without being accepted by a adult.

Gifts must be delivered between the hours of 7am and 7pm.

 


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Australia Wide Shipping

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