Flowers for Everyone offer a professional flower and gift delivery service in the Greater Sydney region. To ensure we meet your service expectations, please make sure to read the important information below about the way we work.
Flowers For Everyone recommends placing any business orders before 2pm on the day of delivery, and schools by 11am to ensure same day delivery within business and school hours.
If The Recipient Is Not Home
We recommend you check prior to ordering that someone will be at the address on the day of your requested delivery. If no one answers the door to receive the delivery, our driver will leave the gift, if it is safe to do so. If a valid mobile is placed on the order, the recipient will receive a text notification to let them know they have a delivery at the door.
You can use the 'Delivery Tips for Courier' box in the online checkout process, to give specifics about where flowers can be left safely if the recipient may be unavailable. Please note - our drivers may call the recipient if they are experiencing difficulties accessing the premises.
Please note: If we were unable to deliver your order, re-delivery charges may apply.
Incorrect Delivery Address
Flowers for Everyone is not responsible if an incorrect address is supplied. Please be sure to enter all the correct details at the time of ordering, and enter as much information as possible. There is space for you to provide special delivery instructions in the Delivery Tips for Courier box when you place your order, and we encourage you to use it. If we are sent to an incorrect address, additional charges may apply.
Providing Correct Contact Information
Please ensure that you provide a valid phone number and email address when placing your order. This will allow us to contact you should there be any questions or concerns. Please read our privacy statement if you have any concerns regarding your privacy.
Delivering To Nursing Homes & Hospitals
Flowers For Everyone delivers to nursing homes and hospitals throughout Greater Sydney. To ensure prompt delivery, please provide as much information as possible in regards to the ward/room.
Please note: In many instances, as per hospital/nursing home guidelines, deliveries must be left with reception. If reception has accepted your delivery, it is at their discretion to ensure your order reaches the recipient.
Gifts Which Include Alcohol & Liquour
Flowers for Everyone sells food hampers and flower arrangements that both may be delivered with alcohol as gifts. This alcohol cannot be sold separately. The maximum volume of alcohol cannot exceed 2 Litres. In accordance with the Liquor Control Act 1998, we do not sell or supply alcohol to, or on behalf of a person under the age of 18 years. Orders which include alcohol cannot be delivered to the orderer/purchaser, nor can it be delivered to, or accepted by a minor or left at the premises without being accepted by an adult.
Gifts must be delivered between the hours of 7:00am and 7:00pm.
Please note: If nobody is home at the time of delivery, Flowers For Everyone is unable to leave any alcohol at the premises. In this instance, gifts not including alcohol will be left if safe to do so, and alcohol returned to our dispatch centre.
Transport Of Vase Arrangements
Please note that arrangements designed in glass vases are carefully placed in a special transportation box. The vase will remain inside the transportation box upon delivery, ready for the recipient to remove and display.
Further Assistance With Your Flower Delivery
Do not hesitate to contact us should you have any concerns or questions regarding your order or are unsure how to purchase online. Our friendly Customer Care Team will be more than happy to assist with your enquiry.
Floods & Natural Disasters
Flowers For Everyone can't control the weather. In times of sudden weather events and unexpected flooding, we will endeavour to deliver your order as requested.
There may be a chance that our attempts to deliver your order may not be successful. For the safety of our team and your recipient, we are unable to send our couriers into flood-affected areas. Not to worry, our team will call you to organise alternative delivery arrangements.
Our Floral Selection for 12-14th May 2017
To ensure superb quality of flowers and service delivery over the exceptionally busy Mother's Day period 12-14th May, we have limited our floral designs to this carefully curated selection below. Although our full online range will not be available, we are confident you will find the perfect gift to suit any occasion! Questions? Give us a call on 1800 66 66 46 or email firstname.lastname@example.org.
*Please note: Our standard delivery service does not guarantee delivery times. We deliver anytime between 9am-5pm (business) and 9am-7pm (residential). Thanks in advance for your understanding.