| 2017-01-26 |
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The service is good delivery is very prompt and the quality of the flowers excellent
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| 2017-01-18 |
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I wasn`t totally satisfied this time around because I noted from an email sent to me that I had a missed call from you because what I arranged ( Pink Lily ) was not available and wanted to check with me to see if Orchard was ok. However, I did not receive a missed call or text message - so I was anxious and made a call to your service line and told the young lady of my concern and she said she would check if the flowers were handed to client or left at front door and see what was delivered and would ring or leave me a message. I receive no call back.
On the brighter side, my friend who received the flowers rung to say how beautiful the Orchard was and she was very touched. So, all`s well that ends well - but I had to wait to see hear from my friend with much anticipation before I knew all was well.
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| 2016-11-04 |
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My order didn`t arrive on time. When I reported this I was told that the lily was out of stock. Fortunately Cusomer Service organized a substitute which arrived 2 days after my original order.
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| 2016-10-27 |
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Service rating : Everything went really well except I didn`t get the pink flower which was disappointing
Product : My daughter loved the pot and white lily
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