| 2016-09-14 |
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Great service start to finish ! Very friendly and efficient.
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| 2016-08-20 |
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Service rating : Delivered when i requested.
Product : Beautiful gift box and so convenient when someone is moving to supply a vase.
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| 2016-08-16 |
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Service rating : Great service. I purchase flowers for my daughters birthday while she was in Australia training. I live in New Zealand so was concerned about how smoothly the order would go and about them being delivered to her hotel room. Great service and when I emailed to ensure they would be delivered before her training started that day, I received prompt email advising that they had already been delivered as well as a generic emailed confirming the same.
Product : The flowers looked exactly like the order.
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| 2016-06-15 |
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The flowers were lovely however it said a free candle was included for my order however that was never delivered. I chose a more expensive bunch of flowers because of the candle, bit dissappointing that it wasn`t included. Feels like a ploy to make you buy a more expensive product.
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| 2016-05-24 |
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Lovely flowers, delivered on time
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| 2016-04-05 |
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I would however like an email or SMS to say the flowers have been delivered.
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| 2016-03-30 |
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The flowers arrived at my sister`s home on the right day and were well received.
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| 2016-01-30 |
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Service rating : Great service
Product : Loved the flowers
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| 2016-01-20 |
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The online facility is convenient, the tool needs some updating. With one of the three orders I placed, I wanted to add a balloon and a teddy, but it would only allow me to add "one or the other" NOT both :-(
I called the office and was offered to take the order over the phone, but WOULD NOT be able to take advantage of the "special Candle Offer" if I place the order by phone. Even though the online facility is clunky ! The Girl who spoke to me gave me the opinion that it was "too hard" and agreed the system was not user friendly or allow for much variation outside "click and send" basics. It was disappointing to feel as though you "settled" for second best, especially when you were sending flowers for a New Baby. Please update the functionality !!
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| 2015-07-14 |
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Service rating : Fantastic customer service and great speedy delivery
Product : My friend absolutely loved her flowers!
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| 2015-07-05 |
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Service rating : I failed to fill in the website correctly, but they did not get back to me to correct it.
Product : I didn`t see it.
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| 2015-06-18 |
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Service rating : No hassles, straightforward
Product : Recipient said flowers were lively & lasted long time
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| 2015-05-28 |
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Service rating : Flowers arrived within the specified time. hassle free transaction, a pleasure to deal with. Would use and recommend them again
Product : Beautiful arrangement
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| 2015-05-22 |
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Service rating : Easy to use website.
Product : Flowers were beautiful.
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| 2015-05-13 |
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Service rating : The flowers were delivered on time and much appreciated.
Product : Lovely, thank you.
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| 2015-05-13 |
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Service rating : Great service, always delivered on time.
Product : Beautiful and colourful arrangement
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| 2015-04-29 |
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Service rating : Have always used FFE. They are so professional, flowers are always what you expect. They keep you up to date with delays if any. Highly recommend
Product : Cheered up the recipient with the lovely colours
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| 2015-04-22 |
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Service rating : The delivery person left the flowers unattended without handing to a staff member. It would have been nice to find a [person to give too.
Product : I was expecting a bigger bouquet - did not really look like the picture online
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| 2015-04-22 |
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Service rating : easy, fast, convenient
Product : beautiful flowers provided as expected in the box with the flowers expected
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| 2015-03-16 |
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Service rating : They were delivered on the Friday as ordered.
Product : Thank you for delivering the Mother`s Day flowers. Although I never saw them, they said the flowers were lovely colours.
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| 2015-03-05 |
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Service rating : Service was quick and products were delivered on time
Product : The flowers were okay but seemed a bit old
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